Terms of Service

1. Acceptance of terms

These Terms of Service (the "Terms") are a binding agreement between you and 2manybooks Inc. ("2manybooks," "we," "us," or "our") governing your access to and use of 2manybooks.com, our applications, marketplace, software, data tools, and related services (collectively, the "Platform").

By accessing or using the Platform, creating an account, listing an item, or completing a transaction, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

You must be at least 13 to use general Platform features. You must be at least 18 and legally capable of entering contracts to buy, sell, receive payouts, or use other transactional features. A parent or legal guardian is responsible for an authorized minor's use. If you use the Platform for an organization, you represent that you can bind it to these Terms.

2. Accounts and security

You must provide accurate, current, and complete information; keep it updated; protect your credentials and devices; and promptly report suspected unauthorized access to support@2manybooks.com. You may not impersonate another person, create an account for someone without permission, transfer an account, or evade a suspension.

You are responsible for activity conducted through your account to the extent permitted by law. We may require identity, payment, tax, ownership, or other verification and may decline, limit, suspend, or close an account when information cannot be verified or when reasonably necessary to protect the Platform or comply with law.

3. Limited license and acceptable use

Subject to these Terms, 2manybooks grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Platform for its intended purposes. Marketplace selling through provided features is an authorized commercial use; other commercial exploitation requires our written permission.

You may not violate law or another person's rights; scrape, crawl, harvest, copy, reverse engineer, or bypass access controls; use bots except through an authorized interface; interfere with security or operation; introduce malicious code; manipulate prices, reviews, recommendations, metrics, search results, or transactions; create fake activity; spam, harass, threaten, discriminate, or defraud; misuse personal information; or help another person do so.

We may investigate suspected violations, preserve evidence, remove content, restrict features, cancel listings or transactions, withhold action where permitted by law, and cooperate with rights holders, payment providers, carriers, regulators, and law enforcement.

4. Our marketplace role

2manybooks provides technology that lets independent users catalog, discover, value, list, buy, and sell books and related permitted items. Unless a listing expressly identifies 2manybooks as the seller, 2manybooks is not the buyer, seller, consignor, auctioneer, carrier, warehouse, appraiser, authenticator, insurer, broker, fiduciary, or agent of either party.

The sales contract is directly between buyer and seller. 2manybooks does not take title to, possess, inspect, authenticate, package, or ship user-listed items and does not guarantee identity, ownership, legality, condition, provenance, quality, safety, value, availability, delivery, or user performance. Providing payment, messaging, moderation, shipping-label, support, refund, or dispute tools does not make 2manybooks a party to the transaction.

Users are responsible for evaluating counterparties and listings and for complying with laws applicable to their transactions. Nothing in these Terms excludes obligations or rights that cannot lawfully be excluded.

5. Seller obligations

A seller must have lawful title and authority to sell each item and must provide complete, current, and non-misleading listing information. This includes accurate photographs and disclosure of edition, authorship, signatures, inscriptions, restoration, defects, missing material, damage, odor, ex-library status, reproductions, provenance claims, and any other fact material to a reasonable buyer.

A seller must not list stolen, counterfeit, unlawfully reproduced, recalled, hazardous, embargoed, sanctioned, or otherwise illegal items, or items that infringe intellectual-property, privacy, publicity, cultural-property, import, export, or other rights. A seller may not list an item that is unavailable or use images or descriptions without permission.

After a sale, the seller must safeguard the item, package it appropriately, ship the correct item by the stated deadline using valid tracking when required, comply with carrier and customs rules, communicate material delays, and honor applicable cancellation, return, refund, and consumer-protection obligations. The seller remains responsible for nonshipment, late shipment, inadequate packaging, inaccurate tracking, loss caused by the seller, undisclosed damage, misdescription, inauthenticity, and failure to deliver as promised.

Sellers are solely responsible for business registrations, permits, product rules, recordkeeping, income reporting, sales or use taxes not collected by the Platform, customs declarations, and all other legal obligations arising from their activity.

6. Buyer obligations

A buyer must review the complete listing, ask necessary questions, provide accurate payment and delivery information, maintain a safe delivery location, pay amounts due, and cooperate in good faith with delivery, return, and dispute procedures.

A buyer may not make false nonreceipt, damage, authenticity, return, or payment claims; misuse chargebacks; substitute or alter returned items; demand off-platform payment or refunds; or use information obtained through a transaction for unrelated purposes.

7. Orders, payments, fees, and taxes

An order is subject to payment authorization, fraud review, item availability, and any acceptance steps shown on the Platform. We may block, hold, reverse, or cancel activity when reasonably necessary to address error, suspected fraud, legal requirements, sanctions, safety, or a Terms violation. We do not guarantee that a transaction will be completed.

Payments and payouts may be processed by third parties such as Stripe under their own terms. You authorize us and our providers to charge, collect, hold, offset, reverse, refund, or disburse amounts consistent with the transaction, published policies, disputes, chargebacks, reserves, fees, and applicable law. Payment credentials may be provided directly to the processor.

You must pay the prices, shipping charges, taxes, fees, penalties, and other amounts presented before confirmation or otherwise validly incurred. Fees may change prospectively after notice required by law. You authorize deduction of seller fees, refunds, chargebacks, taxes, and other amounts owed from payouts or other funds payable to you.

We may calculate, collect, report, or remit taxes where legally required, but users remain responsible for their own tax obligations. Information we provide is not tax advice.

8. Shipping, delivery, returns, and disputes

Carriers are independent third parties. Estimated delivery dates, labels, rates, scans, tracking, and insurance or declared-value options may be supplied by carriers or other providers and are not guarantees by 2manybooks. Sellers are responsible for tendering packages correctly and retaining shipment evidence; buyers are responsible for accurate addresses and timely retrieval.

Any return, refund, cancellation, buyer-protection, or dispute process offered by 2manybooks is an administrative service and does not make us liable for the item or transaction. We may consider listing content, communications, tracking, photographs, account history, payment-provider decisions, and other available evidence. We may require a return, issue or deny a refund, adjust funds, or take account action consistent with published policies and law.

Users must first attempt to resolve transaction issues through Platform tools and cooperate honestly with requests for evidence. A Platform decision does not prevent either party from pursuing rights that cannot be waived, and 2manybooks is not obligated to adjudicate disputes between users beyond any process we expressly provide.

9. Catalog data, estimates, and artificial intelligence

Book records, metadata, prices, market comparisons, rarity indicators, condition suggestions, recommendations, image recognition, generated text, and value estimates may be supplied or produced using users, third-party sources, statistical methods, machine learning, or artificial intelligence. They may be inaccurate, incomplete, duplicated, outdated, unavailable, or inappropriate for a particular item.

Automated outputs are suggestions, not statements of fact or professional advice. Value estimates are not appraisals, offers, guarantees, insurance values, tax advice, investment advice, or predictions of a sale price. Users must independently verify identity, edition, condition, authenticity, rights, legal compliance, and value before relying on any output or completing a transaction.

You may not present an automated output as verified by 2manybooks, use the Platform to create unlawful or deceptive content, probe or defeat safeguards, extract models or system prompts, or submit confidential or sensitive information you lack authority to process. We may review, filter, label, limit, or remove inputs and outputs, but we do not undertake to monitor all automated content.

10. User content and licenses

You retain ownership of photographs, descriptions, messages, reviews, collection records, and other material you submit ("User Content"). You represent and warrant that your User Content is accurate where presented as fact, lawful, non-deceptive, and that you have all rights and permissions needed to submit it and grant the license below.

You grant 2manybooks a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, format, adapt, translate, analyze, display, distribute, and otherwise use User Content to operate, secure, improve, promote, and provide the Platform and related features. This license continues for as long as needed for those purposes, including backups, transaction records, disputes, legal compliance, and content shared or reused by others before deletion.

Public content may be viewed, copied, indexed, or shared by others. We do not endorse User Content and are not responsible for it. We may, but are not required to, monitor, refuse, label, limit, preserve, disclose, or remove content.

11. Intellectual property and feedback

The Platform, including its software, interface, design, trademarks, compilations, and original content, is owned by 2manybooks or its licensors and protected by law. Except for the limited license in these Terms, no rights are granted to you.

If you provide suggestions or feedback, you grant 2manybooks a perpetual, irrevocable, worldwide, royalty-free right to use and exploit it without restriction or compensation, without identifying you.

12. Copyright and other rights complaints

A copyright notice should identify the copyrighted work, the allegedly infringing material and its location, your contact information, a good-faith statement that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. Send notices to support@2manybooks.com.

We may remove content and terminate repeat infringers where appropriate. Complaints involving trademark, privacy, publicity, counterfeit goods, or other rights may also be sent to support@2manybooks.com with sufficient supporting information. Knowingly material misrepresentations may create liability.

13. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information. Transaction participants may use another user's personal information only as necessary to complete the transaction, communicate about it, comply with law, or resolve a dispute. They may not add users to marketing lists, sell their information, or use it for unrelated profiling, harassment, or solicitation.

14. Third-party services

The Platform may use or link to payment processors, identity providers, carriers, analytics services, artificial intelligence providers, social networks, booksellers, data sources, and other independent services. Their content, availability, security, terms, and conduct are outside our control. Your use of a third-party service is governed by its terms, and 2manybooks is not responsible for third-party acts or omissions.

15. Disclaimers

To the maximum extent permitted by law, the Platform is provided "as is" and "as available." 2manybooks disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and warranties arising from course of dealing or usage of trade.

We do not warrant that the Platform will be accurate, complete, current, secure, uninterrupted, error-free, or free of harmful components; that defects will be corrected; that any item, user, listing, automated output, valuation, carrier, or third-party service is reliable; or that a transaction will occur or satisfy a user.

You assume the risks of online interactions and transactions, including fraud, misdescription, counterfeit or stolen goods, nonpayment, nonshipment, loss, damage, data loss, and dealings with strangers. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.

16. Limitation of liability

To the maximum extent permitted by law, 2manybooks and its affiliates, officers, directors, employees, agents, and providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, opportunity, or business interruption, arising from or related to the Platform, these Terms, user conduct, content, items, or transactions, even if advised that such damages are possible.

To the maximum extent permitted by law, the aggregate liability of 2manybooks and the foregoing parties for all claims arising from or related to the Platform or these Terms will not exceed the greater of the amount you paid directly to 2manybooks, excluding item price, taxes, shipping, and amounts passed to others, during the 12 months before the event giving rise to liability or 100 United States dollars.

These limitations do not apply to liability that cannot be limited or excluded under applicable law. The limitations are an essential basis of the agreement between you and 2manybooks.

17. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless 2manybooks and its affiliates, officers, directors, employees, agents, and providers from claims, proceedings, damages, judgments, losses, liabilities, penalties, costs, and reasonable legal fees arising from or related to your User Content; listings, items, packaging, shipping, sale, purchase, tax, or transaction; your infringement or violation of rights or law; your misuse of personal information; your breach of these Terms; or your fraud, negligence, or willful misconduct.

We may control the defense and settlement of an indemnified matter, and you will reasonably cooperate. You may not settle a claim in a way that admits fault by or imposes obligations on 2manybooks without our written consent.

18. Suspension and termination

You may stop using the Platform at any time. We may restrict, suspend, or terminate access; remove content; cancel listings; or withhold features when reasonably necessary to enforce these Terms, address risk, comply with law, protect users or third parties, or operate the Platform.

Termination does not affect accrued rights, payment obligations, transaction records, or provisions that by their nature should survive, including licenses, disclaimers, liability limits, indemnity, dispute terms, and general provisions.

19. Changes to the Platform and terms

We may add, modify, suspend, or discontinue features, policies, fees, or the Platform. We may update these Terms by posting a revised version and updating the revision date. We will provide additional advance notice when required by law. Changes apply prospectively from their effective date; if you do not agree, you must stop using the Platform.

20. Informal dispute resolution

Before filing arbitration or litigation, the claimant must send a written notice describing the dispute, supporting facts, requested relief, and contact information to support@2manybooks.com. The parties will attempt in good faith to resolve the dispute individually for 30 days. This requirement does not prevent either party from seeking urgent injunctive relief or filing in small claims court where eligible.

21. Arbitration and class-action waiver

Except for eligible small claims and requests for injunctive relief concerning intellectual property, unauthorized access, or misuse of the Platform, disputes arising from these Terms or the Platform will be resolved by individual binding arbitration administered by the American Arbitration Association under its applicable consumer or commercial rules. The Federal Arbitration Act governs this section. Hearings may occur remotely or in Los Angeles County, California, unless applicable rules or law require otherwise.

You and 2manybooks waive jury trial and agree that claims may be brought only individually, not as a plaintiff or class member in a class, collective, consolidated, coordinated, mass, or representative action. The arbitrator may award relief only to the individual claimant to the extent necessary to resolve that claim.

You may opt out of arbitration by emailing support@2manybooks.com within 30 days after first accepting these Terms, stating your name, account email, and a clear request to opt out. Opting out does not affect other Terms. If applicable law makes a portion of this section unenforceable, that portion will be severed to the minimum extent necessary.

22. Governing law

These Terms are governed by the Federal Arbitration Act and, for issues not governed by federal law, the laws of California without regard to conflict-of-law principles. Where a dispute is permitted to proceed in court, the parties consent to the state and federal courts located in Los Angeles County, California, unless applicable consumer law requires another forum.

23. General terms

These Terms, the Privacy Policy, and policies expressly incorporated by reference are the entire agreement between you and 2manybooks concerning the Platform. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue in effect.

Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or transfer of the Platform. No agency, partnership, joint venture, employment, fiduciary, or franchise relationship is created by these Terms.

Headings are for convenience only. The words including and such as mean without limitation. Electronic communications and records satisfy writing requirements to the extent permitted by law.

24. Contact

Questions, legal notices, and support requests may be sent to support@2manybooks.com.